247 GEMS provides insurers with a first-rate validation / replacement service in the event of loss or theft of jewellery items and watches. We also offer a repair / restoration service with regards for optional salvage on insurers behalf.
Our validation team interview policy holders in a sympathetic and empathetic manner, which ensures cooperation in order to yield authenticity and maximise accuracy in the validation process.
Validation interviews are usually by telephone, however some situations demand a more intimate approach. We at 247 GEMS are happy to undertake home visit validation consultations when loss or circumstances are of a delicate nature.
247 GEMS also pride ourselves on providing policy holders with an unparalleled replacement service. Unlike other service providers, 247 GEMS do not simply post store vouchers once a claim has been approved, but we fully liaise with policy holders - on a home / place-of-work visit basis - in order to provide goods they are genuinely happy to receive as settlement. We provide bespoke jewellery and a fully-fledged CAD design service to enable policy holders access to 3D images of the prospective pieces for their approval before manufacture commences. We strive to provide a fully interpersonal service and supply policy holders jewellery they will truly treasure.
Our dedicated team, all with extensive experience in the jewellery and insurance industries, offer insurers a prompt yet highly efficient validation service for: